Terms and Conditions for AZ Smart Home Pros
Effective Date: October 1st, 2024
These Terms and Conditions (“Terms”) govern your use of the services provided by AZ Smart Home Pros (“we,” “our,” “us”) and our website (“Site”). By accessing or using our services or website, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our services or Site.
1. Services
AZ Smart Home Pros provides smart home automation, installation, and related services. By engaging with us, you agree to provide accurate information about your needs and comply with any guidelines or requirements set forth by our team to ensure successful installation and operation.
2. User Responsibilities
When using our services or website, you agree to the following:
- Provide Accurate Information: You agree to provide accurate, up-to-date, and complete information as required for the services.
- Compliance: You agree to comply with all applicable laws and regulations while using our services or website.
- No Unauthorized Use: You may not use our services for any illegal or unauthorized purpose.
3. Payment and Fees
Payment for services is required as outlined in your service agreement. By agreeing to the service, you acknowledge the following:
- Service Fees: All fees for services will be provided upfront. We reserve the right to change service fees, but any changes will not affect services already contracted.
- Payment Due: Payments must be made as per the agreed-upon schedule. Late payments may result in delays in service delivery or suspension of services.
- Refund Policy: Once installation or services are rendered, refunds are only available under specific circumstances, which will be evaluated at our sole discretion.
4. Service Availability and Modifications
We strive to provide our services reliably and in a timely manner. However, we reserve the right to modify, suspend, or discontinue services (in part or in whole) at any time for maintenance, upgrades, or other reasons. We are not liable for any losses or damages resulting from service interruptions.
5. Intellectual Property
All content, logos, and materials provided by AZ Smart Home Pros, including but not limited to our website, designs, and documentation, are the intellectual property of AZ Smart Home Pros and are protected by copyright, trademark, and other applicable laws.
- Usage Rights: You may not copy, distribute, or commercially exploit our intellectual property without our explicit consent.
- Customer Materials: Any materials, designs, or specifications provided by you for the purpose of customizing your smart home installation remain your property. We are not responsible for any infringements or violations of third-party rights regarding the materials you provide.
6. Warranties and Disclaimers
AZ Smart Home Pros provides services on an “as-is” basis, without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the services provided will meet all of your expectations or be error-free.
- Product Warranties: Any products we install come with manufacturer warranties. We are not responsible for these warranties and any claims related to product defects should be addressed directly to the manufacturer.
- Limited Liability: To the maximum extent permitted by law, AZ Smart Home Pros will not be held liable for any direct, indirect, incidental, or consequential damages, including but not limited to loss of data, loss of profits, or any other damages arising out of or related to the use of our services.
7. Limitation of Liability
In no event shall AZ Smart Home Pros be liable to you or any third party for:
- Service Interruptions: Temporary interruptions of services due to maintenance, updates, or unforeseen circumstances.
- Data Loss: Loss of data or system functionality resulting from customer-provided configurations or third-party hardware/software issues.
- Installation Issues: Any damage or malfunctions caused by pre-existing conditions in your home, incorrect information provided by you, or unauthorized alterations after our installation.
Maximum Liability: In any event, our total liability will not exceed the total fees paid by you for the services in the last six months.
8. Indemnification
You agree to indemnify, defend, and hold harmless AZ Smart Home Pros, its employees, affiliates, and agents from any claims, liabilities, damages, losses, or expenses arising out of or related to:
- Your use of our services or Site,
- Your violation of these Terms,
- Any violation of third-party rights, including intellectual property rights, related to the materials you provide.
9. Termination
We reserve the right to terminate or suspend your access to our services or Site if you violate these Terms or engage in any behavior that could harm AZ Smart Home Pros or its clients.
- Termination by You: You may terminate your use of our services at any time, but you will still be responsible for any outstanding payments or fees.
10. Governing Law
These Terms are governed by the laws of the state of Arizona, without regard to conflict of law principles. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in Arizona.
11. Changes to Terms
AZ Smart Home Pros reserves the right to update or modify these Terms at any time. Any changes will be posted on our website, and it is your responsibility to review the Terms periodically. Your continued use of our services or Site after any changes constitutes your acceptance of the updated Terms.
12. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
AZ Smart Home Pros
8750 E Pebble Stone Ln
Tucson, AZ, 85730
[email protected]